By RitaJo on July 28, 2009
As an entrepreneur and small business owner, you’ve probably heard the term “Virtual Assistant (VA)” and know what it means. However, there are still misconceptions that exist. I’m going to attempt to clear that up in this blog post.
“A Virtual Assistant is a professional who specializes in providing administrative support and expertise,” says Danielle Keister of Virtual Assistant Chamber of Commerce in her blog post. To read more of Danielle’s post, click here. The business community is still conditioned to think of virtual assistants as administrative assistants. This type of thinking can devalue the true worth of a Virtual Assistant; therefore, potential clients tend to focus on the cost of the services rather than the value a VA can bring to the table.
Since VAs are professional entrepreneurs, they are quite versed in business operations, marketing, bookkeeping, etc. As Danielle points out in her blog post, a Virtual Assistant can help you move your business forward. This is a very valuable skill to any entrepreneur and small business owner.
The qualifications and skills that virtual assistants possess as a professional enable them to be experts in their fields, as well as in their profession as an entrepreneur. You receive more than administrative support, you have someone you can consult with, bounce ideas off of, brainstorm with, as well as utilize some of their business practices. If it works for your VA, it may work for you in your business.
These are just a few examples of the value your Virtual Assistant can bring to your business. The benefits you reap as an entrepreneur from this type of business relationship outweighs any fees that you may perceive as being expensive.
If you choose to work with offshore virtual assistants to save a few bucks, you will not receive this type of value-added service, mainly due to cultural differences.
I hope this helps clear up the misconceived notions that yet exist. Feel free to post your thoughts and comments.
Posted in Clients, Entrepreneur, Marketing, Offshore, Online Marketing, Outsourcing, Rita Cartwright, Rita J. Cartwright, Single-Person Business, Single-Person Business Owner, Small Business, Small Business Owners, Solopreneur, Virtual Assistant, Virtual Assistant Services, Virtual Assistants Tagged Business, Entrepreneur, Marketing, Outsourcing, Rita Cartwright, Rita J. Cartwright, Single-Person Business, Single-Person Business Owner, Small Business, Small Business Owners, Solopreneur, Virtual Assistant, Virtual Assistant Services, Virtual Assistants
By RitaJo on June 23, 2009
As a Virtual Assistant, I have discovered that some business owners rather save money when considering working with virtual assistants rather than reap the value. They even go as far as working with offshore virtual assistants as opposed to working with onshore virtual assistants in order to save money. I wrote a post explaining the disadvantages of working with offshore virtual assistants, as well as the advantages of working with onshore virtual assistants. Click here to read it.
Jennifer from Outright recently wrote a blog post, which gives examples of the type of tasks you can outsource to a Virtual Assistant and the value in doing so. Click here to read it.
When choosing to work with onshore virtual assistants, try focusing on the value you will receive as oppose to the actual cost. The energy and time you gain can be used to earn more revenue for your business. How valuable is that?
Posted in Entrepreneur, Offshore, Onshore, Outsourcing, Rita J. Cartwright, Single-Person Business, Single-Person Business Owner, Small Business, Small Business Owners, Solopreneur, Virtual Assistant, Virtual Assistant Services, Virtual Assistants Tagged Business, Entrepreneur, Outsourcing, Rita Cartwright, Single-Person Business, Single-Person Business Owner, Small Business, Small Business Owners, Solopreneur, Virtual Assistant, Virtual Assistant Services, Virtual Assistants
By RitaJo on March 17, 2009
As an onshore Virtual Assistant and small business owner, I feel obligated to inform small business owners about the disadvantages of outsourcing to offshore virtual assistants (VAs).
When you choose to outsource offshore, you are going to encounter virtual assistants who are not familiar with our culture and language. Although, they speak English, generally, it is not their first language. This causes language barriers, communication gaps, and lack of understanding. Is the frustration worth the money you save? Keep in mind, offshore VAs’ cost of living is much lower than ours. They can afford to work for less money. If you choose to outsource confidential personal data offshore, it may not be protected. Firms in India currently are not equally subject to any extensive legislative or regulatory data-protection controls.
Offshore VAs work for an outsourcing firm and are not business owners. They do not have a vested interest in your business other than getting more projects. Most of us, onshore virtual assistants, are business owners; therefore, we understand the operations of a small business, as well as what is required to develop it. Our goals are to establish an ongoing business relationship with you in order to help you reach your goals. We want you to succeed in your business. Erin Blaskie of Business Services, ETC stated in her blog, “These companies are working day and night going through a wide variety of tasks just to get them back out the door. They aren’t spending the time to strategize and become a partner in your business. They are simply providing cheap labor.”
Another disadvantage is offshore virtual assistants can’t operate without access to the Internet. On January 31, 2008, India had an Internet outage due to snapped cables in the Mediterranean Ocean. You can read the entire article here: http://www.foxnews.com/story/0,2933,326988,00.html. Onshore virtual assistants’ Internet providers are their phone companies, cable companies or satellite providers. We are not at the mercy of a cable under the ocean.
There are several disadvantages to offshore outsourcing, including drastic differences in time zones. The one main advantage to outsourcing to offshore virtual assistants is saving money. The old adage is true. “You get what you pay for.”
Rita J. Cartwright, Owner
RJ’s Word Processing Services
Your Business Success Is Our Success
http://rjswordprocessing.com
866-651-3073
Posted in Entrepreneur, Offshore, Onshore, Outsourcing, Single-Person Business, Single-Person Business Owner, Small Business, Small Business Owners, Solopreneur, Virtual Assistant, Virtual Assistant Services, Virtual Assistants
By RitaJo on April 30, 2008
Jonathan Roberts wrote a blog post, which is a rebuttal to my post, “Disadvantages of Outsourcing to Offshore Virtual Assistants.” You can read his rebuttal at Outsourcing to Foreign Virtual Assistants.
Apparently, there is a lot of discussion regarding this hot topic. What is your opinion?
Posted in Entrepreneur, Offshore, Onshore, Outsourcing, Single-Person Business, Single-Person Business Owner, Small Business, Small Business Owners, Virtual Assistant, Virtual Assistant Services, Virtual Assistants
By RitaJo on April 8, 2008
Due to the tremendous popularity of this blog post, I decided to republish it.
As an onshore Virtual Assistant and small business owner, I feel obligated to inform small business owners about the disadvantages of outsourcing to offshore virtual assistants (VAs).
When you choose to outsource offshore, you are going to encounter virtual assistants who are not familiar with our culture and language. Although, they speak English, generally, it is not their first language. This causes language barriers, communication gaps, and lack of understanding. Is the frustration worth the money you save? Keep in mind, offshore VAs’ cost of living is much lower than ours. They can afford to work for less money. If you choose to outsource confidential personal data offshore, it may not be protected. Firms in India currently are not equally subject to any extensive legislative or regulatory data-protection controls.
Offshore VAs work for an outsourcing firm and are not business owners. They do not have a vested interest in your business other than getting more projects. Most of us, onshore virtual assistants, are business owners; therefore, we understand the operations of a small business, as well as what is required to develop it. Our goals are to establish an ongoing business relationship with you in order to help you reach your goals. We want you to succeed in your business. Erin Blaskie of Business Services, ETC stated in her blog, “These companies are working day and night going through a wide variety of tasks just to get them back out the door. They aren’t spending the time to strategize and become a partner in your business. They are simply providing cheap labor.”
Another disadvantage is offshore virtual assistants can’t operate without access to the Internet. On January 31, 2008, India had an Internet outage due to snapped cables in the Mediterranean Ocean. You can read the entire article here: http://www.foxnews.com/story/0,2933,326988,00.html. Onshore virtual assistants’ Internet providers are their phone companies, cable companies or satellite providers. We are not at the mercy of a cable under the ocean.
There are several disadvantages to offshore outsourcing, including drastic differences in time zones. The one main advantage to outsourcing to offshore virtual assistants is saving money. The old adage is true. “You get what you pay for.”
Rita J. Cartwright, Owner
RJ’s Word Processing Services
Your Business Success Is Our Success
http://rjswordprocessing.com
866-651-3073
Posted in Offshore, Onshore, Outsourcing, Single-Person Business, Single-Person Business Owner, Small Business, Solopreneur, Virtual Assistant, Virtual Assistant Services, Virtual Assistants
By RitaJo on February 15, 2008
I recently wrote a post titled, “Disadvantages of Outsourcing To Offshore Virtual Assistants.” Ella P. of Virtual Nook responded with a rebuttal in her blog, called “Bidding Wars of Virtual Assistants.” Since there are two sides to every story, I am posting her rebuttal:
I came across an interesting blog earlier about the disadvantages of getting an offshore Virtual Assistant. I can’t help but disagree! There are a lot of criticism thrown on offshore virtual assistants like me and I am compelled to react.
Language Barrier – Yes, I agree that English is my second language. In fact, I still feel more comfortable in speaking Filipino however, this doesn’t mean that we are not competitive enough to comprehend or communicate using other languages. If this is the case, then I guess the call center industry here in the Philippines wouldn’t be as successful as it is now if not for our good communication skills. Not all offshore virtual assistants have poor communication skills. Let’s not generalize.
Interest in the client’s business – I can’t seem to understand why offshore virtual assistants are being criticized for not having vested interest in our client’s business. I believe that this has nothing to do with geographical location. As a virtual assistant, your main goal is to protect and help your clients business achieve targets and increase sales. Loyalty and integrity is not based on geographical location of a person.
Internet access – yes, I agree that as virtual assistants, we rely on the internet. It is difficult or maybe impossible to work for a client without it. India’s internet outage is an isolated case and shouldn’t be taken against us.
The industry of Virtual Assistants is now becoming more and more competitive. Bidding wars between offshore and onshore providers continue to heat up at oDesk, iFreelance, etc…Business wouldn’t be fun without competition, right?
Rita J. Cartwright, Owner
RJ’s Word Processing Services
Your Business Success Is Our Success
http://rjswordprocessing.com
866-651-3073
Posted in Entrepreneur, Offshore, Onshore, Outsourcing, Single-Person Business, Single-Person Business Owner, Small Business, Small Business Owners, Solopreneur, Virtual Assistant, Virtual Assistant Services, Virtual Assistants
By RitaJo on February 8, 2008
As an onshore Virtual Assistant and small business owner, I feel obligated to inform small business owners about the disadvantages of outsourcing to offshore virtual assistants (VAs).
When you choose to outsource offshore, you are going to encounter virtual assistants who are not familiar with our culture and language. Although, they speak English, generally, it is not their first language. This causes language barriers, communication gaps, and lack of understanding. Is the frustration worth the money you save? Keep in mind, offshore VAs’ cost of living is much lower than ours. They can afford to work for less money. If you choose to outsource confidential personal data offshore, it may not be protected. Firms in India currently are not equally subject to any extensive legislative or regulatory data-protection controls.
Offshore VAs work for an outsourcing firm and are not business owners. They do not have a vested interest in your business other than getting more projects. Most of us, onshore virtual assistants, are business owners; therefore, we understand the operations of a small business, as well as what is required to develop it. Our goals are to establish an ongoing business relationship with you in order to help you reach your goals. We want you to succeed in your business. Erin Blaskie of Business Services, ETC stated in her blog, “These companies are working day and night going through a wide variety of tasks just to get them back out the door. They aren’t spending the time to strategize and become a partner in your business. They are simply providing cheap labor.”
Another disadvantage is offshore virtual assistants can’t operate without access to the Internet. On January 31, 2008, India had an Internet outage due to snapped cables in the Mediterranean Ocean. You can read the entire article here: http://www.foxnews.com/story/0,2933,326988,00.html. Onshore virtual assistants’ Internet providers are their phone companies, cable companies or satellite providers. We are not at the mercy of a cable under the ocean.
There are several disadvantages to offshore outsourcing, including drastic differences in time zones. The one main advantage to outsourcing to offshore virtual assistants is saving money. The old adage is true. “You get what you pay for.”
Rita J. Cartwright, Owner
RJ’s Word Processing Services
Your Business Success Is Our Success
http://rjswordprocessing.com
866-651-3073
Posted in Entrepreneur, Offshore, Onshore, Outsourcing, Single-Person Business, Single-Person Business Owner, Small Business, Small Business Owners, Solopreneur, Virtual Assistant, Virtual Assistant Services, Virtual Assistants Tagged Entrepreneur, Outsourcing, Rita J. Cartwright, Small Business Owners, Virtual Assistant, Virtual Assistant Services, Virtual Assistants
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